Business Process Outsourcing (BPO)

Datatime offers Business Process Outsourcing (BPO) services throughout Australia and New Zealand. We take the manual processing out of your office and propose a range of service-level driven solutions to save your company time and resources whilst ensuring your procedures are run as efficiently as possible. Whether you are going through a period of growth, don’t have the resources at your disposal or need to free up your team, outsourcing your business processes results in immediate benefits for your organisation.

How does BPO work?

You decide on what part of your business you would like us to help you with. These may include Accounts Payable, Accounts Receivable and Purchase Order Automation, Form and Survey data capture and extraction or general business document management.

We will then manage your incoming mail including opening, sorting and preparation for scanning and data capture.

We will organise scanning with Bureau Services to digitalise your documents thereby eliminating time taken with mailing, couriers, receiving goods and document management.

  • Scanning of your documents authorises your required recipient(s) to obtain the output which can then be sent to other nominated stakeholders.

Finally, electronically generated data will be received into your current ERP or accounting solution via the different protocols, removing the need to receive and scan documents.

Benefits of Business Process Outsourcing (BPO)

Reduce staff or reallocate to manual processes and improve timelines and reduce resources.

Reduce Your
Reduce the manual in-house processing of all of your documents. 

Reallocate Your Staff
Your staff no longer need to manually sort, enter and capture the data from your documents. 

Reduce Your Office Space
Outsourcing your documents to us free's up valuable room in your office further reducing overheads.

Increased Data
Automating your document management processes capturing more accurate data than manual procedures.

Our commitment to you.

  • We will never outsource your documents.

  • Our processes are compliant with all Australian and International Data Protection Legislation including the Privacy and Data Protection Act of 2014.

  • We agree upon a mutually achievable time for your information to be processed, and we meet it.

  • We tailor our services specifically to your business needs. 

  • You will always receive the highest level of personalised support.